Delete your account

How to ask

1. Email [email protected] with the subject “Delete my AtomGo account”. Tell us the mobile number you sign in with and your business's name.
2. We check it is really you, for example by asking you to confirm from that mobile number.
3. We delete the account within 30 days and email you when it is done.

Owners and staff

If you own the business, deleting your account deletes the business too, and your staff lose access to it. If you were added as staff, we remove only your sign-in; the business and its records stay with the owner.

What we delete

• Your mobile number, your name and your sign-in sessions.
• Your business's records: products, stock, warehouses, parties, orders, invoices, bills and the staff you added.

What we keep, and for how long

• Invoices, bills and other records that Indian tax law requires us to keep, only for as long as it requires, and then we delete them.
• Copies in our backups, until the backups roll over within 7 days.

Deleting your data, keeping your account

To delete some or all of your data without closing your account, email [email protected] with the mobile number you sign in with and what you want deleted, for example old parties, or all sales from one year. We check it is you, delete it within 30 days and email you when it is done. The same records the law makes us keep are kept, as above. You can also ask for a copy of your data first.

More on how we handle data is in the privacy policy.

Contact

Gyankaar Technologies Pvt Ltd
PagarBook, 3rd Floor, 1545, 19th Main Rd, opp. to BMTC Bus depot, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
Email: [email protected]